What To Do If Your Payment Fails

Ifeoluwa Victor Oke

Last Update há 12 dias


  1. On Payment didn’t go through, read the message. If it says “No charge was made”, you haven’t been charged.
  2. Click on Try again to retry with the same method, or Choose another method to switch.
  3. If a card keeps declining, check these:
    • The card number, expiry date, and CVV are correct.
    • The card has enough funds.
    • Online payments are enabled on the card (your bank can confirm).
  4. Alternatively, pay from your wallet or by bank transfer.
  5. If you were charged but have no booking, go to Profile, then Settings, then Help & support and contact support with the date, amount, and card’s last 4 digits.


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