What To Do If Your Payment Fails
Ifeoluwa Victor Oke
Last Update há 12 dias
- On Payment didn’t go through, read the message. If it says “No charge was made”, you haven’t been charged.
- Click on Try again to retry with the same method, or Choose another method to switch.
- If a card keeps declining, check these:
- The card number, expiry date, and CVV are correct.
- The card has enough funds.
- Online payments are enabled on the card (your bank can confirm).
- Alternatively, pay from your wallet or by bank transfer.
- If you were charged but have no booking, go to Profile, then Settings, then Help & support and contact support with the date, amount, and card’s last 4 digits.
